1. Introduction

Welcome to Synergy Mukundam Super Specialty Hospital (“Hospital”, “we”, “our”, or “us”). By availing our medical services, using our facilities, or accessing our website, you agree to comply with these Terms and Conditions. Please read them carefully.

2. Medical Services

• Our hospital provides medical consultations, diagnostic services, surgeries, and other healthcare treatments based on professional medical standards.
• All treatments, diagnoses, and procedures are conducted by qualified medical professionals.
• The Hospital does not guarantee specific medical outcomes, as treatment effectiveness may vary based on individual conditions.

3. Appointments & Consultations

• Patients must book appointments in advance, subject to availability.
• In case of cancellation, patients should inform the hospital at least [Insert Hours] before the scheduled appointment.
• Emergency cases will be attended to on priority, and appointment schedules may be adjusted accordingly.

4. Patient Responsibilities

• Patients must provide accurate medical history and disclose any pre-existing conditions.
• Patients are required to follow the doctor’s instructions, prescribed medications, and treatment plans.
• Any non-compliance with treatment plans or medical advice is at the patient’s own risk.

5. Fees & Payments

• Consultation, treatment, and hospitalization charges will be communicated before the service is provided.
• Payments must be made as per the hospital’s billing policy, either before or immediately after receiving medical services.
• The Hospital accepts various payment methods, including cash, credit/debit cards, and insurance (subject to verification).
• Any unpaid bills or outstanding dues must be cleared before discharge.

6. Insurance & Third-Party Payments

• Patients using insurance for medical services must provide valid policy details before availing treatment.
• The Hospital does not guarantee approval of insurance claims and is not responsible for claim denials.
• Any additional charges not covered by insurance must be paid by the patient.

7. Confidentiality & Privacy

• Patient information, medical records, and personal data will be handled with strict confidentiality, in compliance with privacy laws.
• The Hospital may share patient records with authorized healthcare providers, insurance companies, or regulatory bodies, if required by law.

8. Code of Conduct

• Patients, visitors, and hospital staff are expected to maintain a respectful and safe environment.
• Any disruptive behavior, harassment, or violence towards staff or other patients will not be tolerated.
• The Hospital reserves the right to refuse treatment or service to anyone violating these conditions.

9. Hospital Liability & Disclaimer

• The Hospital and its staff will exercise due diligence in providing medical care but shall not be held liable for any complications, unforeseen medical conditions, or treatment failures beyond reasonable control.
• The Hospital is not responsible for personal belongings lost or misplaced within its premises.

10. Use of Hospital Facilities & Website

• Patients and visitors must follow hospital guidelines for the use of facilities, including waiting areas, ICUs, and specialized wards.
• The Hospital’s website and online services are for informational purposes only and should not be used for self-diagnosis or emergency medical decisions.

11. Amendments to Terms & Conditions

• The Hospital reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website or communicated as necessary.

12. Governing Law & Dispute Resolution

• These Terms and Conditions are governed by the laws of [Jurisdiction].
• Any disputes shall be resolved amicably; if unresolved, they will be subject to legal proceedings in [Jurisdiction].

13. Contact Information

For any queries or concerns, please contact:

Synergy Mukundam Super Specialty Hospital

863-A, Infront of Mahesh Hostel, Bombay Motor Circle, Jodhpur

+91 7073304803

synergyjdr@gmail.com