1. Introduction

Synergy Mukundam Super Specialty Hospital (“Hospital”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy outlines how we collect, use, store, and protect personal information in compliance with applicable laws and healthcare regulations.

2. Information We Collect

We may collect and process the following types of personal information:

• Patient Information: Name, age, gender, contact details, medical history, diagnosis, treatment records, and prescriptions.
• Billing Information: Payment details, insurance details, and billing history.
• Website & Communication Data: IP address, cookies, appointment requests, and inquiries submitted via our website or communication channels.

3. How We Use Your Information

Your personal information is used for the following purposes:

• Providing medical consultation, treatment, and healthcare services.
• Managing patient records and ensuring quality care.
• Processing billing, insurance claims, and payments.
• Scheduling appointments and sending notifications or reminders.
• Enhancing hospital services and improving patient experience.
• Complying with legal, regulatory, and safety obligations.

4. Data Protection & Security

We implement stringent security measures to safeguard personal data against unauthorized access, disclosure, or misuse. Patient records are kept confidential and are only accessible to authorized personnel.

5. Information Sharing & Disclosure

We do not sell, rent, or share personal information with third parties, except in the following cases:

• When required by law, regulatory authorities, or court orders.
• With healthcare providers, laboratories, or insurance companies for treatment, payment, or operational purposes.
• With your explicit consent for specific purposes.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your medical records (subject to legal requirements).
• Withdraw consent for marketing or non-essential communications.

7. Cookies & Website Data

Our website may use cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Synergy Mukundam Super Specialty Hospital

863-A, Infront of Mahesh Hostel, Bombay Motor Circle, Jodhpur

+91 7073304803

synergyjdr@gmail.com